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Medical Receptionist - Te Waipuna Health

Location: Whanganui

Employment Type: Permanent

About the organisation

Based in beautiful Whanganui Te Oranganui is a kaupapa Māori organisation who offers a range of health and wellbeing services for whānau in the Whanganui region and surrounding districts. 


Te Waipuna Health is the General Practice arm with an enrolled population of 5,300 spread across two Practices and is seeking an innovative GP to join their team. As a low-cost access health centre, we offer a newly refurbished Practice in a supportive and flexible environment.  


About the role:

​This role of Medical Receptionist is key to our service delivery and will provide a welcoming face for our practice, excellent customer service and care to our clients and their whānau, both in person and via telephone. This position will also provide office/administration support.

About you:

The ideal candidate will be a people's person with excellent customer service skills. ​You will be compassionate and comfortable working within a Kaupapa Māori organisation and have a good understanding of a culturally appropriate service delivery. Someone with excellent computer and administrative skills, as well as a team player is an advantage. Prior Medical Receptionist experience is ideal but not essential.


We offer a warm whānau focused work environment with a wide variety of benefits, such as:

  • Kaupapa Māori organisation

  • Regular Kapa haka and waiata

  • All staff Karakia & Mihi every morning

  • SuperLife Funeral Insurance

  • EAP & Supervision

  • Workplace wellness programme

  • Whānau events and activities

  • Diverse work environment

  • Workplace development


Applicants for this position must have NZ residency or a valid NZ work permit.

Please include:

  • Covering letter

  • Up to date CV

  • Fully completed TOT Application form.

About you

Experience & Qualifications
▪ Medical Centre reception or other health related clerical   

   work is an advantage

Essential skills
▪ Knowledge or willingness to learn the Med tech 32 Patient   

   Management computer system
▪ A strong customer service ethic

Personal Attributes
• Commitment to Whānau, Hapu and Iwi
• A friendly “Can Do” attitude
• Ability to converse and understand Te Reo Māo
ri me on

• People person
• Ability and willingness to work positively as a member of a


Physical Attributes 
• Occasional lifting up to 10 kg.
• Must be able to work in an office environment.
• Manual dexterity needed for keyboarding and other

   repetitive tasks.
• Sitting for extended periods of time
• Hearing and speech sufficient to communicate with others

   enabling direct and telephone communication
• Visual ability sufficient to read accurately, write/record in a

   legible manner and perform normal duties of this position

Other requirements of this position
• Current clean, full NZ driver license
• Must be able to pass Te Oranganui’s background check

   process and MOJ Criminal checks as required

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