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Care Coordinator - Te Waipuna Health

Location: Whanganui

Employment Type: Permanent

About the role

Based in beautiful Whanganui Te Oranganui is a kaupapa Māori organisation who offers a range of health and wellbeing services for whānau in the Whanganui region and surrounding districts. 


Te Waipuna Health is the General Practice arm with an enrolled population of 5,300 spread across two Practices and is seeking an innovative GP to join their team. As a low-cost access health centre, we offer a newly refurbished Practice in a supportive and flexible environment.  

About the role:

The role of Care Coordinator focuses primarily on supporting people and their whānau who are at the greatest risk of poor health outcomes, particularly Māori and Pasifika who require their care to be transferred between providers and across services including secondary care.  This includes navigation and advocacy with relevant hauora services and education, housing, justice, cultural connection, spiritual and environment services where relevant.

About you:

You will have the ability to connect compassionately and collaboratively with whānau and health care professionals. You will have a commitment to improving health outcomes for whānau. Being flexible, adaptable and a critical thinker will be additional strengths as you’ll find that no two days are the same. You will have the ability to connect with different services across the rohe.

We offer a warm whānau focused work environment with a wide variety of benefits, such as:

  • Kaupapa Māori organisation

    • Regular Kapa haka and waiata

    • All staff Karakia & Mihi every morning

  • SuperLife Funeral Insurance

  • EAP & Supervision

  • Workplace wellness programme

    • Whānau events and activities

    • Diverse work environment

  • Workplace development

Applicants for this position must have NZ residency or a valid NZ work permit.


Please include:

  • Covering letter

  • Up to date CV

Who You Are

Experience & Qualifications

  • A relevant health professional qualification

  • Registration with relevant regulatory authority

  • Registered Nurse; Pharmacist

  • Current annual practicing certificate with no restrictions

  • Primary or community health care experience




Essential skills

  • Demonstrated ability to work under pressure with minimal supervision to strict deadlines and competing priorities

  • Proficiency in Te Reo Māori and embodying tikanga Māori in all aspects of work

  • Is reliable, friendly, approachable and resilient

  • Report writing skills

  • Demonstrated organisational and planning ability for the successful completion of work

  • Demonstrated problem-solving and analytical skills in order to understand, interpret and administer the needs of the organisation

  • Strong computing skills including the Microsoft Office suite, client management systems such as Medtech Evolution

  • Accuracy and attention to detail

  • Negotiation skills

Personal Attributes

  • Proactive, co-operative, and strive to achieve the best outcome for your team

  • Enthusiastic and eager to assist where necessary

  • Commitment to whānau, hapū and Iwi


Physical Attributes 

  • Hold a full Driver’s License

  • Occasional lifting up to 10 kg

  • Must be able to work in an office environment

  • Manual dexterity needed for keyboarding and other repetitive tasks

  • Sitting for extended periods of time

  • Hearing and speech sufficient to communicate with others enabling direct and telephone communication

  • Visual ability sufficient to read accurately, write/record in a legible manner and perform normal duties of this position

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